Ultrateam turns what your people already know, and what they’re already doing, into structured, trustworthy training. One knowledge graph. Every employee can tap into it, and every employee can add to it.
An L&D aid, not a process-automation tool. Working with our first teams.
It evaporates the moment someone moves on or forgets. Meeting recorders capture content. LMS platforms deliver content. Nothing turns the former into the latter automatically, iteratively, and with quality control — until someone sits down and writes a course by hand, ships it once, and lets it go stale.
Every bite lives once and is tagged into Common Pool, client, and domain folders — never duplicated per folder. Update it in one place and it’s current everywhere, instead of forking into stale, disconnected copies.
Upload a note, a doc, or a transcript from whatever tool you already use. AI drafts a job aid, a text walkthrough, flashcards, and an assessment from it — the author reviews and approves, never picks just one and rebuilds the rest by hand.
The system notices notable work activity and invites the person to turn it into a knowledge bite, on top of manual uploads — so capture doesn’t only happen when someone remembers to write it down.
Team-scope content is self-published or peer-verified. Domain and client folders need the folder’s content admin. The Common Pool needs three senior approvers — a UAT-style gate for the highest-trust tier.
A creator’s level blends peer upvotes with verified accuracy — weighted toward accuracy, so confidently-wrong content doesn’t get rewarded. It unlocks the ability to verify others and reduces approval friction, but it’s never a public ranking.
Governance admins map to your existing management hierarchy and control folder lifecycle. Content admins earn that authority through demonstrated domain expertise and verify accuracy. The two are never conflated.
A new hire or newly staffed employee gets a checklist covering their client folder and their domain folder to fill knowledge gaps — instead of being handed a wiki link and expected to go find it themselves. Content that proves useful in a client folder can graduate into the Common Pool.
“We captured her knowledge into the graph two days before her last day, instead of losing it.”
Any employee toggles into Creator mode: uploads notes, a doc, or a transcript from whatever tool the team already uses. Or the system notices notable work activity and proactively invites them to capture it. The title comes from an AI suggestion, manual entry, or is inferred from the material.
One source becomes a job aid, a text walkthrough, flashcards, and an assessment. Confidential and PII data is masked automatically. AI can suggest enrichment from official documentation only — never open forums — always as a flagged suggestion the creator approves or discards.
Team-scope content is self-published or peer-verified. Content aimed at a domain or client folder needs that folder’s content admin. The Common Pool needs three senior approvers. A creator’s level in that domain reduces the friction over time.
A learner picks the format that fits the moment — job aid in the middle of a task, full walkthrough when they have time, flashcards or an assessment for reinforcement. Onboarding pushes a checklist against their client and domain folders. Creators build a private level from peer upvotes and verified accuracy — no public leaderboard.
PII and confidential data are masked automatically before a bite is ever reviewed. Internet augmentation is scoped to official documentation only, and always shown as a flagged suggestion — never silently merged into content.
Every publish tier ends in a human checkpoint, scaled to how far the content reaches: self or peer for a team, a content admin for a domain or client folder, three senior approvers for the Common Pool.
Admin authority mirrors your existing management hierarchy and seniority — framed as an employee initiative, not a novel org structure imposed by a tool.
“New hires work the
checklist instead of guessing what to read.”
Confluence, Notion, an LMS, a course-authoring tool. Each solves one piece. None of them turn what people already know into structured training automatically, and none of them get smarter as content compounds.
One team, one domain. Upload your first sources, watch them turn into job aids and walkthroughs, and route your first approvals through the tiers that fit your org.